Shipping & Delivery
Item availability
Delivery should be within approximately 10 working days upon receipt of an order and is often within 5 working days depending on circumstance. Occasionally a particular frame or item may be temporarily out of stock or unavailable and we will notify you of any such delays.
Delivery methods
The majority of orders are shipped by private courier, but in some cases where items are small in size we use Royal Mail signed for services and then customers can easily collect from the Post Office if they are out and unable to sign for the package. Varying our delivery methods in this way helps us to keep our delivery charges generally low.
Where we deliver
Fruit Art delivers products to a wide variety of countries. However, due to the courier relationships we have in place, we cannot guarantee that all our products can be delivered to all countries or for what price. You will be informed if we cannot fulfill your order after you specify your delivery address in the checkout process.
Our charges
Due to the variety of products we provide, we are unable to have a general delivery charge across all products.
For the UK mainland our shipping and packaging charges are never more than £8.95 but can be as low as £3.95 e.g. for a Mini Canvas only order. The item with the highest delivery charge in your basket sets the tariff and there is no additional charge for further items which is a form of discount for multiple item purchases. The charges are as follows:
| Mini Canvas | £3.95 |
| Art Print | £4.95 |
| Canvas | £7.95 |
Delivery prices exclude any local duties and taxes that may be payable by the customer on delivery. Due to courier charges there is a surcharge for Northern Ireland and the Highlands, excluding Mini Canvas or Art Print orders which can be sent via Royal Mail and so are classed as mainland UK delivery.
P.O. Boxes
Unfortunately, we are unable to deliver to P.O. Boxes.
Duty
Customers receiving goods outside the UK may be liable for duty charges levied in their own country. If this happens, it’s a matter between you and your local customs agency. You are responsible for any duty owed.